UX/UI Design

Digital experience redesign for an online education platform

By improving course navigation, gamifying the user journey, and refining mobile usability, the platform significantly increased engagement and completion rates.

Client:

Learnovia

Budget:

$500K

Duration:

4 Year

Team Size:

6 consultants

An international online education company aimed to reimagine its student experience and increase course engagement across devices. With a growing global user base, the company needed a faster, more intuitive platform that not only delivered content seamlessly but also supported learner motivation, retention, and trust.

Learnovia, an edtech platform serving over 300,000 learners worldwide, offers on-demand professional certification courses in business, tech, and personal development. With learners spread across 18 countries, their previous digital interface was slow, outdated, and unable to scale with new content formats or learner expectations.

As Learnovia expanded into mobile-first regions and corporate training packages, the need for a stronger user experience became urgent—particularly to reduce churn and improve course completion rates.

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Client Challenges

Copora’s team stepped in to modernize the experience and solve core user and business pain points:

Outdated UI and Low Engagement
The interface felt cluttered, visually outdated, and lacked design patterns aligned with modern e-learning standards.
Difficult Navigation Between Lessons
Learners found it hard to track their progress or resume where they left off, especially on mobile devices.
Lack of Motivation and Interactivity
The platform lacked features like gamification, progress tracking, badges, or instructor feedback—key drivers for learner retention.
Ineffective Content Showcase for New Users
Course listings weren’t well-structured or filterable, which impacted discoverability and enrollment.

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Solutions

Copora executed a complete product design transformation that prioritized usability, engagement, and performance:

UX Audit & User Journey Redesign
We mapped the entire user journey—from first visit to certification—eliminating friction and clarifying goals across every step.
Mobile-First Learning Dashboard
Designed a clean, personalized dashboard with modules like “Resume Learning,” “My Certificates,” and “Recommended for You.”
Gamified Progress and Feedback Loops
Introduced completion progress bars, badges, and encouraging prompts to support learner motivation and visibility into achievements.
Course Discovery Experience Overhaul
Designed a modern course catalog with filters, ratings, and microcopy that helped users compare, preview, and enroll quickly.
Scalable Component Library
Built a Figma-based design system that allowed Learnovia’s internal dev team to maintain and scale the platform more efficiently.

Results

Within three months of launch, Learnovia’s redesigned platform achieved remarkable improvements:

Course completion rates rose by 39%
Mobile user satisfaction scores increased by 52%
Average session duration grew by over 30%
Drop-offs between enrollment and first lesson decreased by 24%

The platform's fresh new look, smoother UX, and motivational structure led to higher engagement, better retention, and stronger feedback from learners—especially in emerging markets where mobile-first learning is dominant.

40%

Less admin involvement

42%

Growth in annual subscription revenue

133+

Enterprise clients signed up

Rachel Singh

Senior Project Manager

Copora brought a deep understanding of both UX design and the psychology of learning. Their work didn’t just make our platform more attractive—it made it smarter, faster, and more human. We’ve seen a clear difference in how our users engage, and our team now has a design system we can build on for years.